Yes, you can return the "goodies" you ordered via siennagoodies.com within 14 days. There is one exception: You cannot return items you purchased at discounts of 70% or more, for example, clearance / stocksale items.
To return your 'goodies' you can use our return labels (on request) or you can choose a postal service of your choice. In both cases, the return costs are carried by the customer.
Also, you can always return your 'goodies' via one of our stores in Antwerp, Ghent or Breda. Obviously, there are no costs involved.
Once we’ve received your package, we’ll refund the purchase price to you within 14 days. Important: goodies must be complete (i.e. together with a belt if that was part of the original product) and in their original packaging with their price tags attached, and not have been worn, washed or damaged in any way. For reasons of hygiene accessories can’t be returned. Also our gift vouchers are not refundable or exchangeable due to their personalized nature.
For more detailed information, please check customer service, specifically the ‘Returns’ section.